Updated on 30.09.2023

Joy Services , we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access and use our cloud computing services. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

1. Collection of Information

1.1: Personal Information

We may collect personal information that you provide directly to us when you (“sign up”) for our services, create an account, or communicate with us. This information may include your name, email address, phone number, billing and payment information, and any other information you choose to provide.

1.2: Log Data

When you access our services, our servers may automatically record certain information, including your IP address, browser type, referring/exit pages, and other usage data. We may also collect analytics data to improve our services.

1.3: Cookies and Similar Technologies

We may use cookies and similar tracking technologies to enhance your user experience and for analytics purposes. These technologies allow us to track your activity on our platform and collect information such as your preferences and browsing history.

2. Use of Information

2.1: Provide and Improve Services

We may use the information collected to provide, maintain, and improve our cloud computing services. This includes processing transactions, personalizing your experience, and responding to your inquiries and support requests.

2.2: Communication

We may use your personal information to send you important service-related notices, promotional material, and updates about our services. You have the option to opt-out of receiving these communications.

2.3: Data Security and Compliance

We prioritize the security and confidentiality of your personal information. We take appropriate measures to protect your data against unauthorized access, use, alteration, or destruction. We comply with applicable data protection laws and regulations.

3. Disclosure of Information

3.1: Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in delivering our services, conducting business operations, or providing you with customer support. These providers are obligated to use your information solely for the purpose of providing the requested services.

3.2: Legal Requirements

We may disclose your personal information if required to do so by law or if we believe such action is necessary to: (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent or investigate possible wrongdoing.